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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Will I need to make a double payment next month?

Frequently Asked Question

If your loan due date was advanced as part of our COVID-19 Debt Relief Plan, you will not have to double up on payments the following month.

Your payment won’t be due until a month after your next due date – with no late fee. Please note this may extend your loan term and interest will continue to accrue.