COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
How do I switch my current Checking Account to a Cashback Rewards Checking Account?
Frequently Asked Question
You can convert your current Checking Account to a Cashback Rewards Checking Account through Online and Mobile Banking, by calling Citadel, or visiting us in a branch. Converting your account is easy in Online and Mobile Banking:
- Click into the Checking Account you want to convert.
- From your account details and history, select ‘Convert Account’.
- Confirm your account details, and you’re done!
Your account number and card number will stay the same.