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COMING SOON: We’re introducing a new look for Citadel’s brand!

Over the next few weeks, you may see some changes on our website, as well as Online and Mobile Banking. As a valued member, we'll keep you informed as we start rolling out changes.   Learn More

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How do I switch my current Checking Account to a Cashback Rewards Checking Account?

Frequently Asked Question

You can convert your current Checking Account to a Cashback Rewards Checking Account through Online and Mobile Banking, by calling Citadel, or visiting us in a branch. Converting your account is easy in Online and Mobile Banking:


  1. Click into the Checking Account you want to convert.
  2. From your account details and history, select ‘Convert Account’.
  3. Confirm your account details, and you’re done!

Your account number and card number will stay the same.