Citadel is aware of recent news regarding the collapse of two major U.S. banks, and we assure our members that we remain in a safe and sound financial position. Learn more about how your funds are protected.

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A Better Banking Experience

From great rates to great customer service, there are plenty of reasons to bank with Citadel.

Why Bank With Citadel Credit Union?

We are people helping people.

We’re not-for-profit and member-owned.

Citadel is a credit union – a not-for-profit financial institution designed to serve our members. We offer a full range of products and services to help you manage your money. But, we don’t answer to a group of outside stockholders, we answer to you. Our members are the foundation of who we are – driving our purpose each and every day.

We’re committed to building your financial strength.

We promise to help you live your brightest future by inspiring you with the guidance and tools to do so. We empower you with the financial solutions you need to build a family, a business, or to explore a new opportunity. Our employees are dedicated and committed to doing what it takes to exceed your expectations. In fact, we continuously receive outstanding ratings for our superior service and we were named a 2021 Best In-State Credit Union by Forbes magazine.

We offer better rates and fair fees.

Because our primary goal is to serve our members in the best way we can, and not to make a profit for investors, we consistently offer better rates and lower fees than most banks on most everything from savings accounts and certificates to credit cards and mortgages. Citadel was ranked among the top 1% nationwide for returning value to members.

We’ve made it easy to bank from just about anywhere.

We’re at your fingertips when you need us and where you want us. We offer a multi-channel banking experience that allows you to bank your way. You can bank online, with our mobile banking app, via Video Connect, schedule an appointment, by phone at (800) 666-0191, or at one of our convenient branches.

We’re a solid foundation of trust built over 80 years.

We’ve been a part of the Greater Philadelphia community for over 80 years, and we continue to grow and prosper. Today we have more than 220,000 happy members and over $4.5 billion in assets. With us, you can trust that your money is safe and secure. All deposits are federally insured up to $250,000 or more per member.

Have questions? Speak with our Member Care team today!

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Hear From Our Members

Why Citadel?

We're different. Really.

Here are just a few of the things that set Citadel apart.

number 1 credit union for member value


in the nation For Member Value*

215,000+ Happy Members


Happy Members

4+ Billion in Assets


Billion in Assets

I originally joined the Credit Union in 1953, when it was Atlantic Refining Credit Union. I saw it change to Lukens Steel Credit Union and then Citadel. I have banked at many of the branches including Paoli and Thorndale. When we moved to Hatboro, I was pleased to find out a branch opened, right around the corner, in Warminster! I have found the representatives in all branches to be very friendly, knowledgeable, and efficient.

Marshall S.

Consistently High Rates on Certificates


Branch Locations

Introducing Citadel Video Connect

video connect

Introducing Citadel Video Connect

We've introduced a new way to bank, making it easier than ever to chat face-to-face with a local Citadel team member. The best part? You can connect with us safely and securely from anywhere — with just a few clicks on your laptop, desktop computer, or your mobile device. Learn more.

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