The bottom line is that it’s not just about our bottom line.
We’re like a bank, but better. Citadel is a credit union—a not-for-profit organization designed to serve its members. We offer a full range of products and services to help you manage your money. But, we don’t answer to a group of outside stockholders, we answer to you. Learn why our members matter.
We give you options.
Our members have different needs, and we have the products and services to match. We’ll help you compare your options for checking accounts, savings accounts, credit cards, and a variety of loans and mortgages.
We offer Citadel Class Service.
Citadel Class Service is more than a phrase. It’s our pledge to help you fulfill every one of your financial needs every day. From the mailroom to the boardroom, our employees are committed to doing what it takes to exceed your expectations. In fact, we continuously receive outstanding ratings for our customer service.
We have a history of stability and security.
We’ve been a part of this community for over 80 years, and we continue to grow and prosper. Today we have 23 branches, more than 200,000 happy customers, and over $3 billion in assets. With us, you can trust that your money is safe and secure. All deposits are federally insured up to $250,000 or more per customer.
We’re right around the corner.
We have branches conveniently located throughout the area. Chances are, there’s one near you. You can also contact our customer service center or access your account online anytime. Can't make it into a branch? You can schedule an appointment with a local Citadel team member in-person or over the phone.
We offer better rates and fair fees.
From savings to certificates and money market accounts to mortgages, Citadel has consistently better rates and lower fees than most banks. Take a look and see for yourself.
We make spending your money very rewarding.
With our credit card rewards programs, you earn points for everyday purchases. Earn merchandise, gift cards, travel, or even cash back when you use your debit or credit Citadel Mastercard.
We’ve made it easy to bank from just about anywhere.
Of course, we’d always love to see you. But if you don’t want go into one of our 23 convenient branches, there are plenty of other options that let you bank your way. You can always bank online, with our mobile banking app, by phone, or at an ATM.