Citadel is aware of recent news regarding the collapse of two major U.S. banks, and we assure our members that we remain in a safe and sound financial position. Learn more about how your funds are protected.
Citadel is a credit union – a not-for-profit financial institution designed to serve our members. We offer a full range of products and services to help you manage your money. But, we don’t answer to a group of outside stockholders, we answer to you. Our members are the foundation of who we are – driving our purpose each and every day.
We’re committed to building your financial strength.
We promise to help you live your brightest future by inspiring you with the guidance and tools to do so. We empower you with the financial solutions you need to build a family, a business, or to explore a new opportunity. Our employees are dedicated and committed to doing what it takes to exceed your expectations. In fact, we continuously receive outstanding ratings for our superior service and we were named a 2021 Best In-State Credit Union by Forbes magazine.
We’re a solid foundation of trust built over 80 years.
We’ve been a part of the Greater Philadelphia community for over 80 years, and we continue to grow and prosper. Today we have more than 220,000 happy members and over $4.5 billion in assets. With us, you can trust that your money is safe and secure. All deposits are federally insured up to $250,000 or more per member.
Have questions? Speak with our Member Care team today!
“I've been a customer since 2016. Since day one, my experience with the staff has been nothing short of excellent. I'm always greeted with a smile and a friendly "hello" when I set foot through the door. All of my financial needs are addressed a timely and professionally manner. It's an absolute pleasure doing business with a partner rather than an institution. Legendary financial services are a hallmark that every institution should try to achieve. Citadel, in my opinion, lives up to their tagline of one focus "You"!”
“It is always a pleasure dealing with Citadel. The staff is friendly and courteous. My questions are always answered quickly with assurance. I am happy with service. Thank you Citadel for you putting the customer first.”
“I have been with this bank my whole life. I can trust them and I feel like I'm talking to a friend or relative when I call, which is why I have never thought about getting a new bank. Citadel is always helpful, reasonable, and transparent!”
“I have had nothing but excellent experiences with Citadel. All of the associates have answered my many questions in a timely manner and have even made suggestions to make my banking experience easier. I feel like a member of a large family and am happy to be a part of this great organization!”
“I originally joined the Credit Union in 1953, when it was Atlantic Refining Credit Union. I saw it change to Lukens Steel Credit Union and then Citadel. I have banked at many of the branches including Paoli and Thorndale. When we moved to Hatboro, I was pleased to find out a branch opened, right around the corner, in Warminster! I have found the representatives in all branches to be very friendly, knowledgeable, and efficient.”
Marshall S.
Outstanding!
“Citadel has been outstanding! If I ever have any difficulties or need help, all I have to do is call or drive over. They're only five minutes away. Maria and KC, at Harleysville, have been magnificent in helping me log on to online banking. ”
“I've been a Citadel member since 1984 and can't remember having a bad experience in over 33 years. The customer is, and always has been, the important person.”
“My word for Citadel is WOW! I already had my Honda financed through Citadel and was looking to consolidate some of my credit cards. No one out there would help me until Citadel. Once that was finalized it was one WOW after another! After being with my previous bank for 20 years, I was hooked and changed banks completely. Every time I come in, I am among friends and people are so eager to assist me. Since my change to Citadel, my credit score has skyrocketed. In my humble opinion, Citadel changed my financial world.”
I originally joined the Credit Union in 1953, when it was Atlantic Refining Credit Union. I saw it change to Lukens Steel Credit Union and then Citadel. I have banked at many of the branches including Paoli and Thorndale. When we moved to Hatboro, I was pleased to find out a branch opened, right around the corner, in Warminster! I have found the representatives in all branches to be very friendly, knowledgeable, and efficient.
We've introduced a new way to bank, making it easier than ever to chat face-to-face with a local Citadel team member. The best part? You can connect with us safely and securely from anywhere — with just a few clicks on your laptop, desktop computer, or your mobile device. Learn more.
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