Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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What type of transactions and purchases can I restrict using Card Control?

Frequently Asked Question

Card Control allows you to restrict debit and credit card transactions for specific types of merchants (i.e. gas stations, grocery, etc.) and transaction types (online, mail/phone, contactless, etc.). You can set transaction and monthly spending limits for each of your Citadel debit and credit cards.