Introducing the Winner of the #ExperienceCitadel Hashtag Sweepstakes

Winner of the #ExperienceCitadel Hashtag Sweepstakes

Nicole Zerbini won a new iPad as the winner of the #ExperienceCitadel Hashtag Sweepstakes.

To celebrate the launch of the new, redesigned, Citadel hosted a Hashtag Sweepstakes on social media. We invited you to explore the new site and to let us know what you thought via Twitter and Instagram. 

The new, redesigned website is part of Citadel’s commitment to provide our customers with convenient and valuable digital banking tools. Since we designed the new site with our customer in mind, it only made sense to get feedback from those same customers, which is why we launched the #ExperienceCitadel Hashtag Sweepstakes. 

After several weeks of collecting customer feedback in the form of sweepstakes entries, we are excited to announce the winner of the #ExperienceCitadel Hashtag Sweepstakes.

Drumroll, please….

The #ExperienceCitadel Hashtag Sweepstakes Winner is…. Nicole Zerbini

Check out Nicole’s #ExperienceCitadel Feedback:

“I am loving the color scheme of the new site. It's simple, but very classy looking. I'm a big nerd when it comes to things being organized and your site hits it spot on. Very organized and easy to use. Great job Citadel!

See what our customers said about the new

I love your new design, easy navigation and a breeze to use! All the information and banking needs on one site! Great job! 
–Diane B.

I love the new website it makes it easy to check my accounts and request help of a citadel representative #ExperienceCitadel 

Was a little nervous about a change to my banks website. It’s been the same for a long time. But it’s great and easy to use #ExperienceCitadel 

@CitadelBanking redesigned their website and now its super user friendly! Thanks! #ExperienceCitadel 
– @alligatta

The overall site (both desktop and mobile versions) is definitely clean, simple, straightforward yet still easy to navigate. There were apparent changes, however the refresh retained the familiar feeling of Citadel online banking. Glad you did a departure from the old design without sacrificing options beneficial to your customers! #ExperienceCitadel 

I tell everyone what an amazing credit union I belong to. New site looks great! #ExperienceCitadel

Thank you to everyone who entered the #ExperienceCitadel Hashtag Sweepstakes and shared feedback with us!  We always enjoy hearing from our customers. We welcome you to share your story with us here. Make sure to follow us on Facebook, Twitter and Instagram for the latest new, updates, promotions and social contests!

For more information about Citadel’s redesigned website, visit


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