COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
How does Skip-a-Pay affect my loan term?
Frequently Asked Question
Skipping a payment results in an extension of your loan by one month. All other terms and conditions as stated in your original loan document remain the same.