Warning Icon

COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

Close Warning Icon

How do I skip a payment in Online Banking or the Mobile App?

Frequently Asked Question

To skip a payment in Online and Mobile Banking:

  1. Log in to your Citadel Online Banking account or the Mobile App
  2. Click the “Loans” tab
  3. Select the “Skip-a-Pay” option

Any eligible auto or personal loan will appear. It’s that easy!