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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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I added an external account in Online and Mobile Banking, but it’s not there. Where is it?

Frequently Asked Question

Once your external account has been verified you will see it within "Funds Transfer' as an available funding 'to' and 'from' source. It will be labeled with 'EXTERNAL' in the drop down menu.