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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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What are the requirements to remove Private Mortgage Insurance?

Frequently Asked Question

Please refer to your Mortgage Insurance Disclosure for the requirement. For many loans, the Private Mortgage Insurance (PMI) can be canceled if:

  • Your Loan to Value is equal or less than 80%.
  • You have a good payment history – which means payment cannot be late for more than 30 days within the last year and no more than 60 days late within the past 2 years.
  • We may also require a new home valuation to ensure the value of your house has not dropped below the original value when the loan originated.  The appraisal must be ordered by Citadel and the cost for the valuation is non-refundable.