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Customer Support

Bank +
Bank with Citadel
Receive Alerts as Activity Occurs

Citadel Account Alerts are the perfect tool to help you manage your account and give you peace of mind.

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Save +
Save with Citadel
Great Rates on Certificates

Have a savings goal? We have a Certificate for that.

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Borrow +
Borrow with Citadel
Finance Your Next Project with a HELOC

Get funds from your home for your next large purchase. Enjoy a low introductory APR of 2.49%* and variable rate as low as 4.50%* after 6 months.

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Invest +
Invest at Citadel, Available Through CUSO Financial Services, L.P. (CFS*)
Online and Mobile Banking

Take advantage of Citadel’s full range of online and mobile banking services—anytime, anywhere.

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Protect +
Protect with Citadel
Receive Alerts as Activity Occurs

Citadel Account Alerts are the perfect tool to help you manage your account and give you peace of mind.

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Learn & Plan +
Learn & Plan
Great Rates on Certificates

Have a savings goal? We have a Certificate for that.

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Payments +
Make a Payment
- Auto Loan Customer Center
- Online Loan Management
Online and Mobile Banking Tools

Take advantage of Citadel’s full range of online and mobile banking services—anytime, anywhere.

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Customer Support Make a Payment

How can I lock in a rate with a fixed rate mortgage?

Frequently Asked Question

Once your application has been approved, information regarding locking in rates will be provided. You can apply for a mortgage online, call the Customer Service Center at (800) 666-0191 or visit a Citadel branch.