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How secure is Citadel Mobile Banking?

Frequently Asked Question

Mobile Banking is as safe and secure as online banking. We use the same encryption for both services. Security Recommendation: For added security we recommend a couple extra steps:

  • Keep your mobile device PIN locked or set to auto-lock keyboard with a PIN required when device is not in use.
  • Turn off your mobile browser’s "remember password" setting. This is recommended because possession of your mobile device is considered an element of the Mobile Banking multi-factor authentication security.