COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
How does shared branching work?
Frequently Asked Question
Simply go to a shared branch location with your Citadel account number and a valid government-issued photo I.D., such as a state driver's license or U.S. passport.