Warning Icon

COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

Close Warning Icon

Can I set my Cashback Rewards to redeem automatically each month?

Frequently Asked Question

No, earned cash back can only be redeemed by completing the redemption process in Online Banking or Citadel's Mobile App, or by contacting Citadel in person or by phone.