How to I set up Regions for my card?

Frequently Asked Question

How to I set up Regions for my card?

  • Log into the Citadel Mobile App
  • Tap Menu
  • Tap Manage Cards
  • Tap Card control to be taken to the Card Control App
  • If you have multiple cards, swipe right to find the card(s) that you will be using while traveling
  • Tap Control Preferences
  • Tap Locations
  • Tap slider for My Regions (slider will be to the right and blue/green when activated)
  • Tap blue plus sign (+) to add a region
  • Search by Country, State, City or Zip
  • Zoom in or out. Viewable area will be approximate location (radius must be at least 5 miles)
  • Tap blue location icon button in the bottom right corner to add the location name and save