Contact Us

We’re here when you need us.

Just stop in your local Citadel branch, call our Customer Service Center or send us a secure email.

Customer Service Center

Call Us:

  • Local Customer Service Representatives are ready to assist you with all of your banking needs.
  • (610) 380-6000
  • (800) 666-0191 (toll free)
  • Monday-Friday8:00 a.m. – 7:00 p.m.
  • Saturday9:00 a.m. – 2:00 p.m.

Email Contacts

Account Related Inquiries:

Send us a Secure Message using Citadel’s Online Banking. Secure Messaging allows
you to easily and securely communicate
with us.

  • Log into Citadel’s Online Banking
  • Select ‘Services’ from the left hand
  • Select ‘Messages’

General Inquiries:

General Inquiries are typically responded to within 24-48 hours.
Online Contact Form

Corporate Headquarters

Write Us:

520 Eagleview Boulevard
Exton, PA 19341

View additional Citadel Contact Information
View our 2015 Holiday Schedule

Fax Us:

(610) 380-6070

Visit Us:

View all our Citadel Branch Locations and our Citadel ATM Network

  • Monday-Thursday8:30 a.m. – 5:00 p.m.
  • Friday8:30 a.m. – 7:00 p.m.
  • Saturday9:00 a.m. – 2:00 p.m.