2019 Citadel Country Spirit USA Ticket Sweepstakes Presented by Citadel (the “Sweepstakes”)


  1. Eligibility: The Sweepstakes is only open to legal residents of the United States who are eighteen (18) years of age or older with a valid email address at the time of entry. Employees of Citadel Federal Credit Union (“Sponsor” or “Citadel”), its affiliates, board members, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Sweepstakes. The Sweepstakes is subject to all applicable federal, state, and local laws and regulations.
  2. Agreement to Rules: By participating, the Entrant (“You”) agree to be fully unconditionally bound by these Rules, and You represent and warrant that You meet the eligibility requirements. In addition, You agree to accept the decisions of Citadel as final and binding as it relates to the content of this Sweepstakes.
  3. Entry Period: Entries will be accepted online starting at 10:00 AM EST on Sunday, August 18, 2019. The entry period will end at 12:00 PM EST on Tuesday, August 20, 2019. Entries received after 12:00 PM EST on Tuesday, August 20, 2019 will not qualify for entry.
  4. How to Enter: You may enter the Sweepstakes online via Instagram. Limit one (1) entry per person/Instagram account/ household per entry period, regardless of method of entry. Additional entries beyond the specified limit will be void. All Entries must fulfill all Sweepstakes requirements, as specified, to be eligible to be entered for a chance to win a Prize. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Citadel. You may not enter more times than indicated by using multiple email addresses, identities, or devices in an attempt to circumvent the rules. If You use fraudulent methods or otherwise attempt to circumvent the rules, your submission may be removed from eligibility at the sole discretion of Citadel.
  5. Online Entry Via Instagram: To enter, you must submit an online entry (the “Entry” or “Submission by completing the following steps: (i) follow Citadel’s official Instagram account (@CitadelBanking) on Instagram using your valid, public Instagram account, (ii) like the Sweepstakes-specific post (the “Post) posted on Citadel’s official Instagram account (@CitadelBanking) during the Entry Period, and (iii) share the Post to your Instagram stories during the Entry Period and tag Citadel’s official Instagram account (@CitadelBanking) and at least one (1) of your Friends via your public Instagram account, pursuant to the (1) Content Restrictions (as set forth in the Content Restrictions section below), and (2) the Instagram Terms of Use available at http://instagram.com/about/legal/terms/. For the purposes of this contest, a "Friend" is someone you personally know who is at least eighteen (18) years of age or older, who has granted you permission to tag his/her Instagram account for the purpose of you obtaining an Entry in the Sweepstakes. The Sponsor, in its sole discretion, may require entrant to verify such permission before awarding the Prize. For the avoidance of doubt, the Friend is not entered in the Sweepstakes and is not eligible to win the Prize. Only publicly viewable stories/tags on Instagram posted will be considered valid entries. All information submitted online via Instagram is subject to, and will be treated in a manner consistent with, the Instagram Terms of Use and Privacy Policy available at https://help.instagram.com/about/legal/privacy. If you do not have an Instagram account, visit Instagram.com or download the free Instagram app and register in accordance with the enrollment instructions for a free Instagram account. By successfully completing and submitting all required information as directed, you will be entered in the Sweepstakes.

    Alternate Mode of Entry (Email Entry): If you do not wish to enter online, you may enter the Sweepstakes by emailing your full name, address, city, state/territory/province and zip code, day and evening telephone numbers (including area codes), date of birth, and email address (optional); name of Sweepstakes ("2019 Citadel Country Spirit USA Ticket Giveaway Sweepstakes Presented Citadel"); and the following statement: "I acknowledge that I have read, understand and agree to the Sweepstakes Official Rules" to socialmedia@citadelbanking.com. Sponsor and Citadel will use email addresses provided via the email entry method for prize notification purposes only; however, eligibility to participate in the Sweepstakes is not dependent upon entrant's provision of this information. Email entries must be timestamped by August 22, 2019, and received by Citadel by 2:00 PM EST on August 22, 2019, to be eligible.

    All information submitted by entrants via Instagram or email and shared with, or otherwise made available to Citadel is subject to, and will be treated in a manner consistent with, Citadel’s Privacy Policy accessible at: https://www.citadelbanking.com/about-citadel/why-citadel/citadel-disclosures-and-accessibility. Any Submission that does not comply with the Content Restrictions or otherwise with these Official Rules are void. Data and usage fees may apply to the download and use of the Instagram application.

    All Entries must be completed and submitted by 12:00 PM EST on Tuesday, August 20, 2019 to be eligible to be entered for a chance to win. Normal Internet access and usage charges imposed by Entrants’ online service will apply. Citadel will not be responsible for any charges incurred by the Entrant by entering the Sweepstakes.

    By entering, You agree that if selected as the Winner of the Sweepstakes, You consent to being contacted by via Instagram in order to complete confirmation and delivery of prize.

  6. Content Restrictions: Entrants must not include any of the following content (the "Content Restrictions") in any Submission: (a) pornography, adult-oriented content or any other sexually-explicit material; (b) materials relating to lotteries or gambling; (c) explicit language or content, images of violence, or promotion of illegal activities; (d) content in violation of intellectual property rights or laws; (e) libelous, defamatory, disparaging, tortious or slanderous materials; (f) content that denigrates, disparages or reflects negatively on Sponsor, Citadel Entities, their owners and employees, Citadel Country Spirit USA, Citadel Country Spirit USA Entities, country music, or any of the artists or bands performing at Citadel Country Spirit USA; (g) e-cigarettes, tobacco, alcohol or drugs; (h) dangerous stunts; (i) real weapons of any kind including, but not limited to, guns, knives or projectiles; (j) material that promotes bigotry, racism, hatred or harm against any group or individual or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, age or any other basis protected by federal, state, territory, provincial or local law, ordinance, or regulation; (k) individuals under legal age of majority without providing a signed release from parent or legal guardian; (l) audio and/or visual content owned by any third party (e.g., recorded music; pre-produced video, etc.); and (m) material that is unlawful, or otherwise in violation of or contrary to the laws or regulations in any state/territory/province where the Submission is created. Any Submission that does not comply with the foregoing, in the sole discretion of Sponsor, will be disqualified.
  7. Prizes: Each of the two (2) winners of the Sweepstakes will receive two (2 tickets) to Citadel Country Spirit USA (the “Prize). The value of each ticket is estimated at eighty-nine dollars and zero cents ($89.00). The total value of the Prize is estimate at one-hundred and seventy-eight dollars and zero cents ($178.00). The day of which the tickets may be used will be determined by Citadel. The specifics of the prize shall be solely determined by Citadel. No cash or other prize substitution shall be permitted except at Citadel’s discretion. The prize is nontransferable. Any and all prize-related expenses, including without limitation any and all federal, state, and/or local taxes, shall be the sole responsibility of Winner. No substitution of prize or transfer/assignment of prize to others or request for the cash equivalent by Winner is permitted. Acceptance of prize constitutes permission for Citadel to use Winner’s name, likeness, and entry for purposes of advertising and trade without further compensation, unless prohibited by law. Winner(s) will not be refunded if they have previously purchased ticket(s) to Citadel Country Spirit USA.
  8. Odds: The odds of winning depend on the number of eligible entries received.
  9. Winner Selection and Notification: Two (2) Sweepstakes winners (the “Winners”) will be selected during the Entry Period under the supervision of Citadel. The Winners will be selected within forty-eight (48) hours of the Entry Period deadline. Each Winner will be notified via Instagram, email address, or phone number (in the sole discretion of Sponsor) provided at the time of entry, within forty-eight (48) hours following selection of each Winner. Each Winner may be subject to verification of eligibility and compliance with the terms of these Official Rules, the potential winner will be declared an official winner of the Sweepstakes (the "Winner"). Citadel may ask for each Winner to provide his/her name, phone number, email address, date of birth and/or zip code. The decisions of Sponsor are final and binding on all matters relating to this Sweepstakes. The list of winners will be announced on Instagram in the comments of the Sweepstakes Post.
  10. Upon verifying each Winner’s eligibility, Citadel will contact each Winner to finalize the delivery of the Prize. Citadel shall have no liability for Winner’s failure to receive notices due to spam, or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information. If Winner cannot be contacted, is ineligible, fails to claim the prize within twenty-four (24) hours from the time prize notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected by the Sweepstakes Administrator. The potential winner(s) may be required to submit his/her valid social security number and/or other identification to Sponsor and may be required to execute, have notarized and return an Affidavit of Eligibility and Release of Liability and, unless prohibited by law, Publicity, within twenty-four (24) hours of the time of issuance. Failure to submit any identification required by Sponsor or to return the required documents within the specified time period, noncompliance with these Official Rules or the return of the Prize (or any portion thereof) or if the prize notification as undeliverable may result in disqualification and Prize forfeiture and, at Sponsor's sole discretion and time permitting, may cause an alternate potential winner to be randomly selected from among all remaining eligible entries.

    Receipt by Winner of the prize offered in this Sweepstakes is conditioned upon compliance with any and all federal, state, and local laws and regulations. ANY VIOLATION OF THESE OFFICIAL RULES BY WINNER (AT CITADEL’S SOLE DISCRETION) WILL RESULT IN WINNER’S DISQUALIFICATION AS WINNER OF THE SWEEPSTAKES, AND ALL PRIVILEGES AS WINNER WILL BE IMMEDIATELY TERMINATED.

    Winners List: To obtain a full list of Winners, please email socialmedia@citadelbanking.com or send a self-addressed, stamped envelope to be received by September 30, 2019 to: Citadel Federal Credit Union, ATTN: 2019 Citadel Country Spirit USA Ticket Sweepstakes, 520 Eagleview Blvd, Exton, PA 19341.

  11. Rights Granted by You: By entering this sweepstakes, You understand and agree that Citadel, anyone acting on behalf of Citadel and Citadel’s licensees, successors, and assigns, shall have the right, where permitted by law, to print, publish, broadcast, distribute, and use in any media now known or hereafter developed, in perpetuity and throughout the World, without limitation, your entry, name, likeness, statements about the Sweepstakes, and biographical information for news, publicity, information, trade, advertising, public relations, and promotional purposes without any further compensation, notice, review, or consent.
  12. Terms & Conditions: Citadel reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the Sweepstakes should virus, bug, non-authorized human intervention, fraud, or other cause beyond Citadel’s control corrupt or affect the administration, security, fairness, or proper conduct of the Sweepstakes. In such case, Citadel may select the Winner from all eligible entries received prior to and/or after (if appropriate) the action taken by Citadel. Citadel reserves the right, in its sole discretion, to disqualify any individual who tampers or attempts to tamper with the entry process or the operation of the Sweepstakes or website or violates these Terms & Conditions. Citadel has the right, in its sole discretion, to maintain the integrity of the Sweepstakes, to void entries for any reason, including, but not limited to: multiple entries from the same user from different IP addresses; multiple entries from the same computer in excess of that allowed by Sweepstakes rules; or the use of bots, macros, scripts, or other technical means for entering. Any attempt by an entrant to deliberately damage any website or undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil laws. Should such attempt be made, Citadel reserves the right to seek damages to the fullest extent permitted by law.
  13. Limitation of Liability: By entering, You agree to release and hold harmless Citadel and its subsidiaries, affiliates, advertising and promotion agencies, partners, representatives, agents, successors, assigns, employees, officers, and directors from any liability, illness, injury, death, loss, litigation, claim, or damage that may occur, directly or indirectly, whether caused by negligence or not, from: (i) such entrant’s participation in the Sweepstakes and/or his/her acceptance, possession, use, or misuse of any prize or any portion thereof; (ii) technical failures of any kind, including but not limited to the malfunction of any computer, cable, network, hardware, or software, or other mechanical equipment; (iii) the unavailability or inaccessibility of any transmissions, telephone, or Internet service; (iv) unauthorized human intervention in any part of the entry process or the Promotion; (v) electronic or human error in the administration of the Promotion or the processing of entries.
  14. Disputes: THIS SWEEPSTAKES IS GOVERNED BY THE LAWS OF THE UNITED STATES OF AMERICA AND PENNSYLVANIA, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. As a condition of participating in this Sweepstakes, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Sweepstakes, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Pennsylvania having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Sweepstakes). Participant further waives all rights to have damages multiplied or increased.
  15. Sponsor: The Sponsor of the Sweepstakes is Citadel Federal Credit Union, 520 Eagleview Blvd, Exton, PA 19341.
  16. Instagram: The Sweepstakes is in no way sponsored, endorsed or administered by, or associated with Instagram. If you use Instagram to communicate or administer a contest or sweepstakes, include the following: The Sweepstakes hosted by Citadel is in no way sponsored, endorsed, administered by, or associated with Instagram.
  17. By submitting an Entry, You, agree that you have affirmatively reviewed, accepted, and agreed to all of the Official Rules.

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