Save Time and Money with eStatements

NEW: Look for enhancements to your Citadel Mastercard statement


Access your account statements at anytime, from anywhere. Enroll in monthly Citadel eStatements and enjoy free, flexible, and convenient access to your monthly statements in Citadel Online and Mobile Banking. By being a Citadel member, you will have 24/7 access to your bank statements, fast delivery and much more!

Go paperless and avoid fees with eStatements. Enroll in eStatements today and enjoy these benefits:

  • Save Money – Avoid the $2 paper statement fee
  • Fast Delivery – eStatements are available in Online and Mobile Banking at the beginning of each month
  • Free – There is no cost to enroll in eStatements
  • Convenience – Access your account statements anytime, from any connected device, once you have signed into Online and Mobile Banking
  • Security – Citadel ensures the security of your account with password entry, firewalls, and encryption through Online and Mobile Banking

It's easy to enroll in eStatements and access your account statements online. Here’s how:

  • If you are already an Online Banking user, log in.
  • Once you log in, select E-Document Preferences under 'My Profile & Preferences' from the left side menu.
  • To go paperless, under eDelivery, elect to and receive the type of Notices and Statements you prefer to receive electronically by checking the box next to each type.
  • Selecting these notices means you will no longer receive the selected Account Statements and Account Notices in the mail.
  • If you are not currently enrolled in Online and Mobile Banking, enroll here and follow the steps above. Be sure to include a valid email address.

Access your account statements now!

If you are not currently an Online and Mobile Banking user, enroll now.

New Enhancements to Citadel’s Mastercard Statements:

Citadel has made reading your credit card statements even easier. Check out the new changes below!

bank statements

Access your bank statements anytime, anywhere.

Learn More

Hear From Our Customers

Enroll in eStatements and access your account statements online.

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Frequently Asked Questions

How do I get my bank statement online?

Learn how to get a bank statement online by following the below steps:

How do I go paperless?

To go paperless, simply sign into Online and Mobile Banking & select the 'My Profile & Preferences'. Then select 'E-document Preferences' from the menu. Make sure to select the Account eStatement to avoid receiving your printed statements and the $2 monthly fee.

How often can I pull my account statement?
You may view eStatements as often as you'd like in your Online and Mobile banking account.
What is a bank statement?
A bank statement is a document that shows the balances, transactions and account history for the month prior.

Still have questions? Visit our help center.