Save Time and Money with eStatements


Access your statement at anytime, from anywhere. Enroll in monthly Citadel eStatements and enjoy free, flexible, and convenient access to your monthly statements in Citadel Online and Mobile Banking.

Reduce paper and avoid fees with eStatements. Enroll in eStatements today and enjoy these benefits:

  • Save Money – Avoid the $2 paper statement fee
  • Fast Delivery – eStatements are available in Online and Mobile Banking at the beginning of each month
  • Free – There is no cost to enroll in eStatements
  • Convenience – Access your statement anytime, from any connected device, once you have signed into Online and Mobile Banking
  • Security – Citadel ensures the security of your account with password entry, firewalls, and encryption through Online and Mobile Banking

It's easy to enroll in eStatements and access your documents online. Here’s how:

  • If you are already an Online Banking user, log in.
  • Once you log in, select E-Document Preferences under Preferences from the left side menu.
  • Under eDelivery, elect to receive the type of Notices and Statements you prefer to receive electronically by checking the box next to each type.
  • Selecting these notices means you will no longer receive the selected Account Statements and Account Notices in the mail.
  • If you are not currently enrolled in Online and Mobile Banking, enroll here and follow the steps above. Be sure to include a valid email address.

Remember, you must be a member of Online Banking to begin receiving eStatements.

If you are not currently an Online and Mobile Banking user, enroll now.

Enjoy the features and benefits of Citadel’s mobile app.

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