Deposit Checks On-The-Go

Depositing checks from your mobile device is fast, easy, and secure with Citadel’s Mobile Deposit.

Mobile Deposit

With Citadel’s mobile banking app, depositing checks using your mobile device is fast, easy, and secure. Mobile Deposit is a simple, convenient way to deposit a check on-the-go using our mobile app. Simply snap a picture of your paper check and follow the prompts on the screen.

To learn more about Citadel Mobile Deposit, how to deposit checks and more by visiting our FAQ questions below!

Free & Convenient

Citadel Mobile Deposit is free to use for all Citadel customers and can be used 24/7 in Online Banking.

how to deposit a check

Same Day Deposits

Enjoy same day deposits when using Citadel Mobile Deposit*.

how to deposit a check

Always Secure

Concerned about security? Citadel Mobile Deposit is secure with encrypted check image capture and transmission.

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Additional Features

  • *Security: To ensure the security of your mobile deposit with Citadel, all mobile deposit checks should be endorsed with: your signature and 'Citadel Mobile Deposit'.
  • Availability: Please allow 24-48 business hours, excluding holidays, for your deposit to reflect in your balance. All standard check holds apply.
  • Immediate Access to Funds: If you need immediate access to your funds, we recommend making your deposit at any of our Citadel Branch Locations.
  • Deposit checks into your Checking, Money Market and Savings account using Citadel Mobile Deposit.
  • Use Citadel Mobile Deposit anytime, anywhere
  • Simple, easy to use features
  • Cash checks instantly
Best For...
24/7 access for depositing checks
Depositing checks on-the-go
Quick access to your funds

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Frequently Asked Questions

What is Mobile Deposit?

Citadel Mobile Deposit, also referred to as Remote Deposit Capture or 'RDC', is a tool in Mobile Banking that allows you to make a check deposit from your mobile device. You can deposit checks into your account simply by taking a picture of your paper check using the mobile app.

How to Deposit a Check in the Mobile App
  • Select the account you wish to make a deposit into.
  • Enter check number and amount, then tap Save.
  • Tap the Capture Image button for each side.
  • Verify that all four corners of the check are visible and all elements are legible.
  • Take the image of the backside so that the endorsement is on the left side of the image.

That's it! Your check deposit is complete. Standard check holds to apply to mobile check deposits.

 

When will my mobile deposit funds be available for withdrawal?

Please allow 24-48 business hours, excluding Holidays, for your deposit to be reflect in your balance. Please securely store the original check for 60 calendar days.

What if I need immediate access to my mobile deposit?

If you need immediate access to your funds, we recommend making your deposit at any of our Citadel Branch Locations.

If I want to learn how to deposit a check online, can I contact Citadel?

If you want to learn how to deposit a check online you can contact us for assistance with depositing a check in our Mobile app.

 

Still have questions? Visit our help center.

*Agreements and Disclosures

View *Agreements and Disclosures

Please allow 24-48 business hours, excluding holidays, for your deposit to reflect in your balance. All standard check holds apply. Money Orders are not accepted. To ensure the security of your mobile deposit with Citadel, all mobile deposit checks should be endorsed with: your signature and 'Citadel Mobile Deposit'.