COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
The Citadel Mastercard Lounge
Get VIP Access
Join the party! If you have a Citadel debit or credit card, you’re invited to the exclusive Citadel Mastercard Lounge at Citadel Country Spirit USA. Simply show your card and a photo ID at the Lounge entrance, and you and a guest have access!* Register today!
About the Citadel Mastercard Lounge:
- The Lounge is a member experience area within Citadel Country Spirit USA
- Any Citadel Country Spirit ticket holder can enter the Lounge if you have a Citadel Mastercard
- Registration is limited to one per cardholder each day, which includes access for you and one guest
- To enter the Lounge, please bring a government issued photo ID with a matching name to the one on your Citadel Mastercard
- The Lounge will be located near the Citadel Rising Star stage
Join the thousands attending Citadel Country Spirit USA, and get exclusive access to this VIP lounge as a Citadel cardholder! Enjoy perks for you and a guest, including:
- A free drink each day
- Free appetizers and snacks
- Private restrooms
- Free swag
- Activities and giveaways
Don’t Forget Your Card!
To enter the Citadel Mastercard Lounge, don’t forget your Citadel card! Some simple rules on getting in:
- At entry, show your Citadel debit or credit card and a photo ID that matches the name on your card
- Show these items once per day of the festival, and you and your guest receive a new wristband each day
- You can enter and re-enter the Lounge once you have a wristband
- You will get a wristband and drink tab
Don't have a Citadel Mastercard? Explore our checking and Credit Card options or contact us today for more information!
Note: If you don’t have a Citadel Mastercard card with you, we are unable to let you into the Lounge.
Pre-register today to let us know you’re planning on attending. If you pre-register, you’ll also receive special swag and updates about the Lounge!
Registration is limited to one per cardholder, which includes two wristbands for you and a guest.
*There is a Citadel Mastercard Lounge maximum capacity of 300 people. Security staff will monitor to ensure safety and quality of the Lounge. A line may form if the Lounge reaches maximum capacity.