Bank Safely From Home
Digital Banking Tools
During this challenging situation, we’d like to remind members you can easily transfer funds, open accounts, pay bills, and make deposits through Online Banking and the Citadel Mobile App. Learn more.
We encourage you to use Citadel’s digital tools and other resources if you haven’t already:
- Introducing Voice Banking With Adel! Check your balances, review recent transactions, transfer funds, and more.
- Enroll in Online Banking
- Video chat with a Citadel Video Specialist in a secure, virtual environment from anywhere on your laptop, desktop computer, or your mobile device
- Schedule an appointment with a local Citadel team member in-person or over the phone.
- Download our Mobile App (with Mobile Deposit Capture for checks) - Download for Apple. Download for Andriod.
- Use our Citadel Express Banking outside the branches for a variety of transactions including mortgage and other loan payments
- Download Citadel Card Control to manage your cards 24/7
- Call Member Care (800) 666-0191 for member service
- Send us a secure message
How to Unlock Your Citadel Account Online
Have you locked yourself out of Citadel Online Banking due to several unsuccessful login attempts? No worries, watch this tutorial to learn how to unlock your Citadel account online using our self-service tool on your desktop, tablet, or mobile device.