Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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Will Automatic Signatures on my text messages be an issue with Citadel Text Banking?

Frequently Asked Question

Yes, if you have an automatic signature with your text messages, when a command is sent to Citadel Text Banking it will read the signature as part of the command text and not be able to understand the request. You will need to disable automatic text signatures to use Citadel Text Banking.