Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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How can I access Card Control?

Frequently Asked Question

You can access Card Control through the Citadel Mobile Banking App. After you log in, navigate to the 'Online Banking' tab and select Manage Cards > Card Control.