Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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When does the company or person receive my payment sent through Bill Payer?

Frequently Asked Question

With Bill Payer, if the company or person you’re paying can receive electronic payments, the money is typically delivered on the payment date you chose. If the company or person you’re paying cannot receive payments electronically, we mail them a paper check. This process typically takes three to five business days.

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