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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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What browser(s) should I be using for Online and Mobile Banking?

Frequently Asked Question

Below is a list of the supported browsers and mobile operating systems for Online and Mobile banking:

Browsers
Windows
Mac OS X
Google Chrome (Current and previous two versions)
Recommended
Recommended
Mozilla Firefox (Current and previous two versions)
Supported
Supported
Microsoft Edge (Current and previous two versions)
Supported Unsupported
 Safari (Current and previous two versions)
Unsupported
Supported
 Microsoft Internet Explorer 11.x
Limited Support
Unsupported

Mobile Operating System (OS)   Apple Andriod
iOS 12.x and above Supported N/A
iOS 11.x Limited Support N/A
Andriod x and later (Effective10/22 - Andriod 7 and above) N/A Supported