I am using Gmail and have not received my Secure Access Code, how can I ensure I receive the emails?

Frequently Asked Question

To make sure Gmail never filters your Secure Access Code email as spam mail, please follow the steps below in Gmail:

  • Access the Settings link in Gmail
  • Go to Filters
  • Click Create a new filter
  • Type the desired email address under ‘From’
  • To whitelist an entire domain (all mail from an address ending in “about.com”, for example), type the just the domain name or the domain name poceeded by ‘@’. To whitelist “about.com”, for instance, type “@about.com” (not including the quotation marks) You do not have to create a separate filter for each address. Separate addresses with ‘|’ in the “From: field” instead. To whitelist both “jenny@example.com” and “jelani@example.com”, enter “jenny@example.com|jelani@example.com”, for example.
  • Click Next Step
  • You can click Test Search before, of course, to make sure you did not mistype
  • Make sure Never send it to Spam is checked
  • Click Create Filter