Warning Icon

COMING SOON: We’re introducing a new look for Citadel’s brand!

Over the next few weeks, you may see some changes on our website, as well as Online and Mobile Banking. As a valued member, we'll keep you informed as we start rolling out changes.   Learn More

Close Warning Icon

Can my debit or credit card information still be stolen?

Frequently Asked Question

The chip is just one additional layer of protection. The chip alone does not make your card more secure. A chip transaction adds another layer of security to cards by requiring the chip to produce a single-use code to validate the transaction — further protecting your card from unauthorized use. This process makes your chip card information more difficult to steal, and therefore makes your chip card more difficult to counterfeit.