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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Can I still use my debit or credit card at an ATM?

Frequently Asked Question

Yes. You can continue to use your chip-enabled debit or credit card at the ATM as you do today. ATM machines are also transitioning to the new chip reader capability. Chip-enabled ATMs will hold your card for the duration of the transaction so always remember to take your card when finished.