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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Do I have to tap my debit or credit card on the contactless-enabled terminal?

Frequently Asked Question

No. You don’t have to physically tap your contactless card to the terminal. However, you will need to hold your card within 1-2 inches of the Contactless Symbol on the terminal.