COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open
As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open. For more information, visit CitadelBanking.com/COVID19.
When I sign into Citadel Money Manager, I do not see all my Citadel accounts.
Frequently Asked Question
When you first sign in, you will be on the Get Started section of the application. All your Citadel accounts are already loaded in the system. Click on the Citadel Money Manager tab. If you have any loans, they will be there immediately; depending on the number of accounts you hold with Citadel, it may take up to two minutes to load all of your accounts.