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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Do earned Cashback Rewards expire?

Frequently Asked Question

No. Any unredeemed rewards will be automatically deposited into your Cashback Rewards Checking Account after the account has been open for one year and annually thereafter.