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COVID-19: All Branch Lobbies Are Closed, Drive-Up Access is Open

As of November 25, our branch lobbies are closed at all locations due to recent spikes in COVID-19. Our drive-up access remains open.  For more information, visit CitadelBanking.com/COVID19.

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Do Business Rewards Mastercard points expire?

Frequently Asked Question

Your points expire 5 years from the month they were accumulated.


All card rewards have a 5-year rolling monthly expiration. Rewards will expire the last day of the month, 5 years after they were earned. For example, points earned in March 2015 will expire on March 31, 2020.