Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

Learn More
Close Message

Viewing the Card Control Help

Frequently Asked Question

If a cardholder is unsure of how to use the Card Control app, they can always use the help file within the app. From any page, tap the burger icon then 'Help With This Page', and it will provide instructions for that specific page the cardholder is on.

  1. In the Card Control app, on any screen, select the burger icon digital wallet.

  2. Tap 'Help With This Page'.

  3. Instructions will appear.