Due to industry-wide card production delays, there are longer than normal wait times for mailed debit/credit cards. New debit cards can be instantly issued in our branches. We apologize for any inconvenience as we work to ensure the issue is permanently resolved.

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If I have a joint checking account, will both account holders be able to use Card Control?

Frequently Asked Question

You can only view and manage cards associated with your Social Security Number (SSN) using Card Control. Joint account or cardholders can only view and manage cards associated with their own Social Security Number (SSN). For additional questions or concerns, please contact us at (800) 666-0191.