Scam Alert: We are aware of scammers impersonating Citadel representatives by phone, text, and in-person visits. Citadel will never ask for your PIN or sensitive information, never instruct you to cut up your debit or credit card AND keep the chip intact, and never send anyone to your home to retrieve a card. If you receive a call, text, or visit claiming otherwise, it is a scam. Call 800-666-0191 immediately.

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Citadel branches will be closed on Monday, January 19 for Martin Luther King, Jr. Day. Access your accounts 24/7 with Online & Mobile Banking.

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Tell us Why You Bank with Citadel!

There are several ways you can share your Citadel banking experience, and in the process, you’ll help others understand why you bank here! At Citadel, we always enjoy hearing from our customers, and we take your feedback very seriously.

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Share your Citadel experience by submitting a customer testimonial. With your permission, your testimonial may be featured on our website. Customer testimonials help people get a first-hand understanding of the benefits of using a product or service. Submit your testimonial today!

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Visit our Facebook page and leave a review about your experience with Citadel. Facebook is a popular place for people to explore businesses, so your review might help someone make a decision about Citadel! Review Citadel on Facebook!

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Do you use Citadel’s Mobile App? Whether you use an Android, Apple, or Samsung device, you can leave a review for Citadel’s Mobile App. Your review might help others understand how you bank-on-the-go and explain which app features are most helpful.

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